TESCO Specialty Vehicles is proud to announce its new division, Field Operations. This dedicated department will bring engineering, training, and support to customers nationwide.
For over 50 years, TESCO Specialty Vehicles has designed and delivered units to work in demanding environments. This includes specialty vehicles for community health clinics, government fleets, academic medical programs, and beyond. We've always known that a vehicle leaving our facility isn't the end of its journey. It's the beginning of yours.
That's why we built Field Operations.
Our Field Operations team shows up on-site to ensure your specialty vehicle is always performing at its best.
What Field Operations Delivers
On-Site Engineering
On-site technical diagnostics performed by specialists who know our vehicles from the ground up.
Complex Problem Solving
When an issue can't be resolved over the phone, we'll send a real person—not a link.
Annual Inspections
Comprehensive evaluations that identify wear, flag risks, and keep your vehicle operationally ready before problems find you.
Vendor Coordination
We manage the manufacturers and suppliers on your behalf. No chasing parts. No bouncing between contacts. We've got your back.
In-Field Training
Firsthand operator and technical training built around your specific vehicle, your team, and your mission.
Lifecycle Support
We'll give real-world insights needed to suggest upgrades. Our goal is to minimize downtime, allowing your program to run more efficiently.
Why Field Operations Works
Remote support isn't always enough. Some problems cannot be diagnosed over the phone. Compliance concerns require a trained set of eyes that a video call simply cannot address. Fleet managers and program directors are familiar with this, as they often encounter the gap when a vehicle breaks down at an inconvenient time.
TESCO Specialty Vehicles Supports You
Seeing our specialty vehicles perform in real-world conditions under operational demands gives our teams the data and insight that no survey or warranty report can replicate. The feedback loop between the field and our facility in Oregon, Ohio, is now direct, continuous, and actionable.
Reduce Your Specialty Vehicle's Downtime
Long-Term Vehicle Health
A unit from TESCO Specialty Vehicles is a substantial investment that our customers rely on. Replacing a vehicle prematurely isn't just a budget problem; it means disruptions, delays, and cancellations.
Field Operations simplifies the process. Our team is physically present and familiar with your vehicle and is positioned to identify what it needs before failure. We'll schedule system upgrades, component replacements, and technology integrations all on your schedule. This means an extended service life that will protect the long-term value of your program. For government buyers, that's a procurement win. For fleet managers, that's fewer emergencies. For the communities your vehicle serves, that's continuity of care.
A One-of-a-Kind Relationship
Incomparable to competitors, Field Operations will keep your vehicle in service longer and your programs running with confidence. If you're operating a unit from TESCO Specialty Vehicles, Field Operations is now part of your package. It's not just an add-on, but a commitment.
Connect with TESCO Specialty Vehicles' Field Operations
Ready to learn what we can do for your program? Contact the TESCO Specialty Vehicles' Field Operations team at 855.376.9797 or tsvsupport@tescobus.com.
If you're interested in learning more about specialty vehicles for your transportation needs, contact us for an introductory call.
