help center
We are delighted to have you here and to offer our assistance to help you get the most out of your mobile healthcare clinic.
As a leading dealer in the industry, we understand that owning and operating a bus can come with its challenges, and we’re here to provide support and guidance along the way. Our Help Center is designed to be your top resource for all things related to your vehicle.
Checklists for Download
Pre-Trip Checklist
Mobile Clinic Maintenance Checklist
Mobile Clinic Winterization Checklist
Start Up Checklist
Shut Down Checklist
Support Videos
How To Use Your Vehicle’s Wheelchair Lift
Where to Find Important Vehicle Info
How To Use Your Voltworks Inverter
How to Use Your Vehicles Shore Power
Didn’t Find What You’re Looking For?
Our support team is always here to help you with any questions or issues you may have. Fill out the form below and our support team will respond within 48 hours. Our team is available from 8:00 AM-5:00PM EST Monday through Friday and strives to respond to all inquiries as quickly as possible. Thank you for choosing us as your provider, and we look forward to assisting you with all of your needs.
Frequently asked questions
Our team of experts has put together a list of the top questions that we get asked from our clients. If you can’t find what you’re looking for, don’t hesitate to contact us. Our friendly and knowledgeable customer support team is available to assist you in any way we can.
Do we need a Commercial Driver License (CDL) to drive a TESCO Specialty Vehicle?
Our Vehicles do not require a special drivers license. They are designed to be under CDL requirements of a Gross Vehicle Weight Rating of 26,000lbs or less.
Are your vehicles commercial grade?
Our vehicles are NEVER built from retrofitted RV’s which are not designed to hold up to the operational use of medical clinics. Each TESCO Specialty vehicle is custom built for its commercial application, with steel body construction directly to the chassis. We welcome the opportunity to show you the difference and review with you our manufacturing process.
Where do you ship your vehicles?
We ship our vehicles to every state in the US and have the capabilities to ship internationally.
Do you offer Warranty Coverage?
Yes. Each vehicle comes with a 3 to 5-year warranty for the chassis, the body and components.
What do I need to consider when starting a mobile unit program?
There are several key strategic areas to consider. At TESCO we offer a free consultation with our Director of Specialty. Our director has a clinical background and years of healthcare service line development, including real life experience with deploying a mobile unit program. We will be able to offer guidance on market research, setting a budget, design, and other strategic operational considerations. Please feel free to schedule appointment here.
How do we power our mobile unit?
Every unit comes with a commercial grade generator and shore power capabilities. Shore power can provide the unit access to power at your parking locations to run your mobile unit electrical systems without use of generator. Please schedule a call with us to learn more about our custom electrical solutions.
What training and support is offered?
We offer onsite training at delivery of your unit, and ongoing virtual training support. We also offer preventative maintenance tools for your unit.
Do you offer Financing?
We have unique leasing programs. Please schedule a meeting with us to learn more about our financing and leasing options.
Can we trade in our used mobile unit?
We offer a robust used unit program. Please schedule a call with us to discuss your needs and current used mobile unit.
Get Help From Our Expert Team
Our Help Center is designed to provide you with all the resources you need to get the most out of your TESCO Specialty Vehicles. Our team of experts is always available to assist you with any questions or concerns you may have, and we encourage you to contact us. Thank you for choosing us as your provider, and we look forward to assisting you with all your needs.